Ottawa Kent

Ottawa Kent is an independent insurance agency and outsource risk management company serving individuals and businesses across West Michigan and the wider Midwest. Founded in 1973 and now operating as part of Highstreet Insurance & Financial Services, the firm has been in business for more than four decades. It runs four offices, in Jenison, Sparta, Holland and Byron Center, Michigan, and serves clients in Michigan, Ohio, Indiana and Illinois.

The agency's work spans three areas. Personal lines cover auto, home, renters and life insurance. Commercial offerings include business owners packages, general liability, property and commercial vehicle insurance. Alongside these, Ottawa Kent provides consultative outsource risk management services, which involve assessing each client's specific exposures and developing tailored risk strategies rather than simply placing policies.

Ottawa Kent follows an independent agency model and describes its approach as consultative, going beyond individual insurance transactions. The company has emphasised service and community involvement in the West Michigan region. It is part of the High Street Insurance Partners platform, a private equity-backed group, and has positioned itself for growth while retaining its service commitments following the acquisition.